How to migrate to SolisCloud an existing SolisHome or SolisPro account

Modified on Thu, 13 Apr, 2023 at 10:10 AM

Migration of end-user or installer accounts from SolisHome or SolisPro to Soliscloud

The following steps are required to Migrate the Solis/GinlongProfessional (SolisHome or SolisPro) account to the NEW SOLISCLOUD monitoring Platform

1) Please follow the following link to access the SolisCloudHome Page.

2) In the right hand Top corner you will see the button named: Data Migration ( Highlighted in red box below )

Please click on the DATA MIGRATION button

3) You will then be directed to the following Screen as per figure below

If you are the installer or EPC company who had a SolisPRO account, please select professional Edition

If you are and End user with a previous account on SolisHome, pelase select Home Edition

4) Please Enter you current Solis/GinlongProfessional (SolisHome or SolisPro) Username and Password

Once entered, Please click on the Start Migration Button -As per the red Box Below

5) You will be re-directed and the following Screen and message will appear

Click on the Log-in Button indicated in the RED square below

6) You will be re-directed back to the homepage screen as below

Re-enter your username and Password and click on the Log In Button as per the Red square below

7) Once successfully logged in you will see the plants associated with your old account in your New Platform list

Data Migration will be completed in 1-2 hours usually