FAQ's
Frequently Asked Questions
- How can you test a string configuration with the Solis design tool?
- How do I get to the alarm messages?
- Which battery is compatible with my inverter?
- Soliscloud - Smart Charge & Discharge Function
- How Can Regular Fan Maintenance Optimize Your Inverter's Performance?
Troubleshooting
General Troubleshooting
- Inverter Won't Turn On
- Procedure for local HMI/DSP Update
- Blank Screen / HMI Corrupted 4G/5G Inverter
- Local Firmware Update Procedure + Voltage Calibration
- Application Note for External RCD Selection
Hybrid Troubleshooting advice
- S6 Hybrid Series – SolisCloud App Local Bluetooth Connection Guide
- S6 Hybrid Series – Parallel Function Setup Guide
- Hybrid meter pinouts for 1phase hybrid inverters
- Hybrid + PV inverter on same phase
- S6-EH3P 10K Generator Function
Battery Installation / Troubleshooting
- Resetting Pylontech batteries
- Pylon US2000C/US3000C/US5000 Battery - Batt_Comm_FAIL - No Battery
- Communication ports for battery connection
- Weco Battery Configuration
- Lead-acid battery parameter settings for RHI and RAI inverters
Alarm/Error Messages & their Trouble-Shooting Steps
- How to Check the Alarm Message Log
- Complete list of Alarm/Display Messages
- 1010 - OV-G-V01 to 05
- 1011 - UN-G-V
- 1014 - Backfeed -Iac
Inverter Messages
Meter enquiries
Export Power Manager
- Changing backflow on EPM
- Export Power Manager Setup 5G-PLUS
- Current Transformer purchasing
- Adding a new inverter to an existing EPM set-up
- Power Factor bouncing between -1 and 1 (or is it?)
Advanced Settings
- Multiple MPPT enable/disable
- Control Maximum Active Power Generation
- How to change power factor on a Solis Inverter
- How to activate AFCI-Function - German translation
- Internal EPM set on inverters with meter connection
Product Info
Grid Tie Inverters
- S6-GR1P(0.7-3.6)K-M Installation video
- S5-GR1P(2.5-6)K Installation video
- S6-GR1P(2.5-6)K-S Installation video
- Solis Three Phase 4th Generation 3-20kW Inverter Installation Video
- Solis-1P(7-8)K-5G Installation video
Hybrid Inverters
- Solis S6-EH1P(3-6)K-L Installation Video
- Solis Hybrid Inverter (S5-EH1P(3-6)K-L or RHI-(3-6)K-48ES-5G) and Puredrive battery installation
- RHI-(3-6)K-48ES-5G and S5-EH1P(3-6)K - Self-Use Setup
- S6-EH3P(5-10)K-H-EU Installation Video
- S6-EH3P(12-20)K-H Installation Video
AC Coupled
Utility
Accessoires
Video Guides
Troubleshooting Videos - Grid Tie Systems
Troubleshooting Videos - Hybrid Systems
- Solis Hybrid Inverter - Self-Use with Time Charging
- Solis Hybrid Inverter - CAN Comm Fail
- Solis Hybrid - No Battery Alarm
- Solis Hybrid Inverter - Meter Troubleshooting
- Blank Screen - HMI Corrupt
Troubleshooting Videos - SolisCloud
- SolisCloud Monitoring Platform Overview
- S3-WIFI-ST - 10.10.100.254 - WIFI Stick Alternative Method Setup
- SolisCloud Installer Registration and First Plant Creation
- S3-WIFI-ST - Solis WIFI Stick Setup
- Solis WIFI Stick Setup
Troubleshooting Videos - EPM
Solis Training Videos
Monitoring
General Monitoring Info
- Set up steps for Solis monitoring
- Connecting a Ripple Controller to Solis Inverters
- GC COM plug fix - S5-GC(50-60)
- Dual band Wifi Router – Switching off 5 GHz
- EcoData Solutions EMS System (SmartDog®) & Solis Inverters
SolisCloud
- Monitoring APP - SolisCloud
- SolisCloud User Manual - Home or business owner
- Build your first plant in SolisCloud - Installer
- Migrate from Solis Home or Solis Pro to SolisCloud
- How to migrate to SolisCloud an existing SolisHome or SolisPro account
Dataloggers
- Solis Wi-Fi Configuration for S2-WL-ST, S3-WIFI-ST, S4-WiFi-ST and S5-WiFi-ST Dataloggers
- Reset Datalogger - DLS-W - No AP
- DHCP Error - Setting the IP Address
- Solis DLS-G GPRS Datalogger setup and troubleshooting
- Solis DLS-L LAN Stick troubleshooting
API
Solis Academy
Upcoming Webinars / Trainings
Solis Seminars
- 39 - How to Quickly and Effectively Determine “ground fault"
- 32 - Correct Use of Aluminum Core Cables in PV Systems
- 34 - Solar PV Power Supply Systems Alongside Oil Generators
- 35 - La Nina will be formed! Prepare for backup power this winter
- 31 - Solution to Inverter "G-PHASE" Alarm