Pylon US2000C/US3000C Battery - CAN Failure - No Battery

Modified on Mon, 26 Apr 2021 at 09:25 AM

Issue: Solis Hybrid Inverters generate a "CAN Failure" or "No Battery" alarm when connected to US2000C or US3000C Pylon batteries.  

SolisCloud Alarm or

Solution 1: Change the cable to the updated version provided by your distributor

Solution 2: Alter the current cable to the pinout seen below

SN of RJ 45 Cable -

WIOSCAN30RJ1 (new version)

WIOSCAN35RJ3 (old version)

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