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Submit a ticket

Plant ID SolisCloud or Serial Number of Product *

Permission to update Firmware *

Anything connected to BackUp Port (When not a Hybrid inverter please select NO) *

Permission to change setting in SolisCloud *

Product Type *

Country *

Tickets Type *

<div class="form-group ">
	
		<label for="helpdesk_ticket_custom_field_cf_serial_number593577_1017310" class=" form-label">
			Serial Number
			
				<span class="fw-asterisk">*</span>
			
			
		</label>

<div class="nested_field">
<div class="form-group ">
  <label for="helpdesk_ticket_custom_field_cf_fault_category_1017310" class="form-label">
  	Fault Category
		
    
  </label>

<select
  	class="form-control parent_field nested_select_field choices "
  	id="helpdesk_ticket_custom_field_cf_fault_category_1017310"
  	name="helpdesk_ticket[custom_field][cf_fault_category_1017310]"
  	
  	
    
    	data-nested-choices = "[[&quot;Inverter Problem&quot;,&quot;Inverter Problem&quot;,[[&quot;No Fault Found&quot;,&quot;No Fault Found&quot;,[]],[&quot;12V Power Fault&quot;,&quot;12V Power Fault&quot;,[]],[&quot;16 Pins Plug&quot;,&quot;16 Pins Plug&quot;,[]],[&quot;AC Contactor Damaged&quot;,&quot;AC Contactor Damaged&quot;,[]],[&quot;AC hardware overcurrent&quot;,&quot;AC hardware overcurrent&quot;,[]],[&quot;AC MCB Tripping&quot;,&quot;AC MCB Tripping&quot;,[]],[&quot;Alarm-BMS&quot;,&quot;Alarm-BMS&quot;,[]],[&quot;AFCI fault&quot;,&quot;AFCI fault&quot;,[]],[&quot;Arc Fault&quot;,&quot;Arc Fault&quot;,[]],[&quot;Backup Problems&quot;,&quot;Backup Problems&quot;,[[&quot;Intermittently Drops Loads&quot;,&quot;Intermittently Drops Loads&quot;],[&quot;No Backup Voltage&quot;,&quot;No Backup Voltage&quot;],[&quot;Overvoltage Backup&quot;,&quot;Overvoltage Backup&quot;],[&quot;Slow Change Over&quot;,&quot;Slow Change Over&quot;]]],[&quot;BACK FEED Iac&quot;,&quot;BACK FEED Iac&quot;,[]],[&quot;Bat Comm Fail&quot;,&quot;Bat Comm Fail&quot;,[]],[&quot;BatName Fail&quot;,&quot;BatName Fail&quot;,[]],[&quot;Battery Below SOC&quot;,&quot;Battery Below SOC&quot;,[]],[&quot;Battery Converter Disabled&quot;,&quot;Battery Converter Disabled&quot;,[]],[&quot;BOOST FAIL&quot;,&quot;BOOST FAIL&quot;,[]],[&quot;Battery Discharging Constant XXX watts at 100% SOC&quot;,&quot;Battery Discharging Constant XXX watts at 100% SOC&quot;,[]],[&quot;Battery Not Charging&quot;,&quot;Battery Not Charging&quot;,[]],[&quot;Battery Not Charging/Discharging&quot;,&quot;Battery Not Charging/Discharging&quot;,[]],[&quot;Battery Not Charging past XXX Watts&quot;,&quot;Battery Not Charging past XXX Watts&quot;,[]],[&quot;Battery Not Discharging&quot;,&quot;Battery Not Discharging&quot;,[]],[&quot;Battery Not Discharging Past XXX Watts&quot;,&quot;Battery Not Discharging Past XXX Watts&quot;,[]],[&quot;Battery Discharging into Grid&quot;,&quot;Battery Discharging into Grid&quot;,[]],[&quot;Battery Port Shorted&quot;,&quot;Battery Port Shorted&quot;,[]],[&quot;Blurred LCD&quot;,&quot;Blurred LCD&quot;,[]],[&quot;Burned (Components)&quot;,&quot;Burned (Components)&quot;,[]],[&quot;Can Comm Fail&quot;,&quot;Can Comm Fail&quot;,[]],[&quot;Charging from Grid&quot;,&quot;Charging from Grid&quot;,[]],[&quot;Communication Drops Constantly&quot;,&quot;Communication Drops Constantly&quot;,[]],[&quot;CT FAULT&quot;,&quot;CT FAULT&quot;,[]],[&quot;COM port Failure&quot;,&quot;COM port Failure&quot;,[]],[&quot;Completely Dead&quot;,&quot;Completely Dead&quot;,[]],[&quot;Constantly Drawing Power From Grid&quot;,&quot;Constantly Drawing Power From Grid&quot;,[]],[&quot;Com Board Issue&quot;,&quot;Com Board Issue&quot;,[]],[&quot;CT Broken&quot;,&quot;CT Broken&quot;,[]],[&quot;CT port failure&quot;,&quot;CT port failure&quot;,[]],[&quot;DOA (dead on arrival)&quot;,&quot;DOA (dead on arrival)&quot;,[]],[&quot;Damaged Cover&quot;,&quot;Damaged Cover&quot;,[]],[&quot;DRM&quot;,&quot;DRM&quot;,[]],[&quot;DC Bus Unbalance&quot;,&quot;DC Bus Unbalance&quot;,[]],[&quot;DC Over Current&quot;,&quot;DC Over Current&quot;,[]],[&quot;DC Overvoltage&quot;,&quot;DC Overvoltage&quot;,[]],[&quot;DCInj Fault&quot;,&quot;DCInj Fault&quot;,[]],[&quot;DC INTF&quot;,&quot;DC INTF&quot;,[]],[&quot;Drawing Power past Overdischarge SOC%&quot;,&quot;Drawing Power past Overdischarge SOC%&quot;,[]],[&quot;DSP Error&quot;,&quot;DSP Error&quot;,[]],[&quot;Exporting to Grid&quot;,&quot;Exporting to Grid&quot;,[]],[&quot;EPM Oscillation&quot;,&quot;EPM Oscillation&quot;,[]],[&quot;Excessive Internal Noise&quot;,&quot;Excessive Internal Noise&quot;,[]],[&quot;Fail Safe Alarm&quot;,&quot;Fail Safe Alarm&quot;,[]],[&quot;Fan&quot;,&quot;Fan&quot;,[[&quot;Fan Alarm&quot;,&quot;Fan Alarm&quot;],[&quot;Fan Noisy&quot;,&quot;Fan Noisy&quot;],[&quot;Fan Faulty&quot;,&quot;Fan Faulty&quot;]]],[&quot;Firmware Corrupted&quot;,&quot;Firmware Corrupted&quot;,[]],[&quot;Firmware Upgrade&quot;,&quot;Firmware Upgrade&quot;,[]],[&quot;Flash-Fault&quot;,&quot;Flash-Fault&quot;,[]],[&quot;Flickering Lights on Grid&quot;,&quot;Flickering Lights on Grid&quot;,[]],[&quot;Force Charge Not Working&quot;,&quot;Force Charge Not Working&quot;,[]],[&quot;Frozen&quot;,&quot;Frozen&quot;,[]],[&quot;G-IMP&quot;,&quot;G-IMP&quot;,[]],[&quot;Generator Problems&quot;,&quot;Generator Problems&quot;,[[&quot;Gen Power Not Used&quot;,&quot;Gen Power Not Used&quot;],[&quot;Generator Settings&quot;,&quot;Generator Settings&quot;]]],[&quot;Grid Off&quot;,&quot;Grid Off&quot;,[]],[&quot;GRID-INTF&quot;,&quot;GRID-INTF&quot;,[]],[&quot;Grid Overcurrent&quot;,&quot;Grid Overcurrent&quot;,[]],[&quot;Ground Fault&quot;,&quot;Ground Fault&quot;,[]],[&quot;High Nighttime Consumption&quot;,&quot;High Nighttime Consumption&quot;,[]],[&quot;High Volt BMS&quot;,&quot;High Volt BMS&quot;,[]],[&quot;IG-AD&quot;,&quot;IG-AD&quot;,[]],[&quot;Inverter Message&quot;,&quot;Inverter Message&quot;,[[&quot;Limb by EPM&quot;,&quot;Limb by EPM&quot;],[&quot;Limb by Temp&quot;,&quot;Limb by Temp&quot;],[&quot;Limb by Vg&quot;,&quot;Limb by Vg&quot;],[&quot;Limb by Freq&quot;,&quot;Limb by Freq&quot;]]],[&quot;Input Shorted&quot;,&quot;Input Shorted&quot;,[]],[&quot;IGBT-OV-I&quot;,&quot;IGBT-OV-I&quot;,[]],[&quot;IGFOL-F&quot;,&quot;IGFOL-F&quot;,[]],[&quot;ILeak&quot;,&quot;ILeak&quot;,[]],[&quot;INI-FAULT&quot;,&quot;INI-FAULT&quot;,[]],[&quot;Inner Error BMS&quot;,&quot;Inner Error BMS&quot;,[]],[&quot;Internal EPM Fail&quot;,&quot;Internal EPM Fail&quot;,[]],[&quot;Internal Fault&quot;,&quot;Internal Fault&quot;,[]],[&quot;Inverter won&#39;t initialize&quot;,&quot;Inverter won&#39;t initialize&quot;,[]],[&quot;Inverter won&#39;t save settings&quot;,&quot;Inverter won&#39;t save settings&quot;,[]],[&quot;LCD Blank&quot;,&quot;LCD Blank&quot;,[]],[&quot;LCD Buttons Damaged&quot;,&quot;LCD Buttons Damaged&quot;,[]],[&quot;L &amp; PE Fail&quot;,&quot;L &amp; PE Fail&quot;,[]],[&quot;LCD Dead&quot;,&quot;LCD Dead&quot;,[]],[&quot;LCD Flickering&quot;,&quot;LCD Flickering&quot;,[]],[&quot;LCD Not saving time and date&quot;,&quot;LCD Not saving time and date&quot;,[]],[&quot;Low Power Generation&quot;,&quot;Low Power Generation&quot;,[]],[&quot;Module Damaged&quot;,&quot;Module Damaged&quot;,[[&quot;Module 1 Damaged&quot;,&quot;Module 1 Damaged&quot;],[&quot;Module 2 Damaged&quot;,&quot;Module 2 Damaged&quot;],[&quot;Module 3 Damaged&quot;,&quot;Module 3 Damaged&quot;],[&quot;Module 4 Damaged&quot;,&quot;Module 4 Damaged&quot;]]],[&quot;Moisture&quot;,&quot;Moisture&quot;,[]],[&quot;MPPT is not working&quot;,&quot;MPPT is not working&quot;,[[&quot;MPPT 1&quot;,&quot;MPPT 1&quot;],[&quot;MPPT 2&quot;,&quot;MPPT 2&quot;],[&quot;MPPT 3&quot;,&quot;MPPT 3&quot;],[&quot;MPPT 4&quot;,&quot;MPPT 4&quot;],[&quot;MPPT 5&quot;,&quot;MPPT 5&quot;],[&quot;MPPT 6&quot;,&quot;MPPT 6&quot;],[&quot;MPPT 7&quot;,&quot;MPPT 7&quot;],[&quot;MPPT 8&quot;,&quot;MPPT 8&quot;],[&quot;MPPT 9&quot;,&quot;MPPT 9&quot;],[&quot;MPPT 10&quot;,&quot;MPPT 10&quot;],[&quot;MPPT 11&quot;,&quot;MPPT 11&quot;],[&quot;MPPT 12&quot;,&quot;MPPT 12&quot;]]],[&quot;MC4 Connectors Melted&quot;,&quot;MC4 Connectors Melted&quot;,[]],[&quot;Meter Faulty&quot;,&quot;Meter Faulty&quot;,[]],[&quot;MET-COM-FAIL&quot;,&quot;MET-COM-FAIL&quot;,[]],[&quot;MET-SEL-FAIL&quot;,&quot;MET-SEL-FAIL&quot;,[]],[&quot;Missing Grid Standard&quot;,&quot;Missing Grid Standard&quot;,[]],[&quot;Missing Mode Settings&quot;,&quot;Missing Mode Settings&quot;,[]],[&quot;No Battery&quot;,&quot;No Battery&quot;,[]],[&quot;No Grid&quot;,&quot;No Grid&quot;,[]],[&quot;ODPL BMS&quot;,&quot;ODPL BMS&quot;,[]],[&quot;OV BUS&quot;,&quot;OV BUS&quot;,[]],[&quot;OV-DCA-I&quot;,&quot;OV-DCA-I&quot;,[]],[&quot;OV-G-F&quot;,&quot;OV-G-F&quot;,[]],[&quot;OV-G-I&quot;,&quot;OV-G-I&quot;,[]],[&quot;OV-G-V&quot;,&quot;OV-G-V&quot;,[]],[&quot;OV-ILLC&quot;,&quot;OV-ILLC&quot;,[]],[&quot;OV-Vbatt&quot;,&quot;OV-Vbatt&quot;,[]],[&quot;OV-TEM&quot;,&quot;OV-TEM&quot;,[]],[&quot;OV-VBatt-H&quot;,&quot;OV-VBatt-H&quot;,[]],[&quot;On at Night&quot;,&quot;On at Night&quot;,[]],[&quot;Overload&quot;,&quot;Overload&quot;,[]],[&quot;Phase Fault&quot;,&quot;Phase Fault&quot;,[]],[&quot;PVGndRun Fau&quot;,&quot;PVGndRun Fau&quot;,[]],[&quot;PID Repairing&quot;,&quot;PID Repairing&quot;,[]],[&quot;PV-ISO-PRO&quot;,&quot;PV-ISO-PRO&quot;,[]],[&quot;PV-MIDISO&quot;,&quot;PV-MIDISO&quot;,[]],[&quot;RCD Tripping&quot;,&quot;RCD Tripping&quot;,[]],[&quot;Relay-Fault&quot;,&quot;Relay-Fault&quot;,[]],[&quot;Relay CHK Fault&quot;,&quot;Relay CHK Fault&quot;,[]],[&quot;Reverse-DC&quot;,&quot;Reverse-DC&quot;,[]],[&quot;Reverse-Grid&quot;,&quot;Reverse-Grid&quot;,[]],[&quot;RS-485 COM connector broken&quot;,&quot;RS-485 COM connector broken&quot;,[]],[&quot;S5 80% MPP Power&quot;,&quot;S5 80% MPP Power&quot;,[]],[&quot;S5 EPM&quot;,&quot;S5 EPM&quot;,[]],[&quot;Soft Run&quot;,&quot;Soft Run&quot;,[]],[&quot;SPD Fail&quot;,&quot;SPD Fail&quot;,[[&quot;AC SPD FAIL&quot;,&quot;AC SPD FAIL&quot;],[&quot;DC SPD FAIL&quot;,&quot;DC SPD FAIL&quot;],[&quot;Vg SPD FAIL&quot;,&quot;Vg SPD FAIL&quot;]]],[&quot;Square Box on LCD&quot;,&quot;Square Box on LCD&quot;,[]],[&quot;Stuck in Waiting&quot;,&quot;Stuck in Waiting&quot;,[]],[&quot;UNB-BUS&quot;,&quot;UNB-BUS&quot;,[]],[&quot;UN-G-V&quot;,&quot;UN-G-V&quot;,[]],[&quot;UN-G-F&quot;,&quot;UN-G-F&quot;,[]],[&quot;UN-VBatt&quot;,&quot;UN-VBatt&quot;,[]],[&quot;Unexpected Shutdown Overnight – Requires Manual Restart&quot;,&quot;Unexpected Shutdown Overnight – Requires Manual Restart&quot;,[]],[&quot;UN-TEM&quot;,&quot;UN-TEM&quot;,[]],[&quot;Voltage Mismatch&quot;,&quot;Voltage Mismatch&quot;,[]],[&quot;Water Intrusion&quot;,&quot;Water Intrusion&quot;,[]],[&quot;G-F-GLU&quot;,&quot;G-F-GLU&quot;,[]],[&quot;LIMIT BY EPM&quot;,&quot;LIMIT BY EPM&quot;,[]],[&quot;G 100 EPM STATUS&quot;,&quot;G 100 EPM STATUS&quot;,[]],[&quot;LIMIT BY TEMP&quot;,&quot;LIMIT BY TEMP&quot;,[]],[&quot;G100-0V-I&quot;,&quot;G100-0V-I&quot;,[]]]],[&quot;Data Logger Problem&quot;,&quot;Data Logger Problem&quot;,[[&quot;Data Upload Delay Despite Good RSSI&quot;,&quot;Data Upload Delay Despite Good RSSI&quot;,[]],[&quot;Logger Hang (All LEDs Steady)&quot;,&quot;Logger Hang (All LEDs Steady)&quot;,[]],[&quot;Logger Not Resetting&quot;,&quot;Logger Not Resetting&quot;,[]],[&quot;Datalogger won&#39;t initialize&quot;,&quot;Datalogger won&#39;t initialize&quot;,[]],[&quot;Datalogger Configuration&quot;,&quot;Datalogger Configuration&quot;,[]],[&quot;Frequent Offline/ Out of Configuration&quot;,&quot;Frequent Offline/ Out of Configuration&quot;,[]],[&quot;Datalogger Damaged&quot;,&quot;Datalogger Damaged&quot;,[]],[&quot;Logger Online, Inverter Not Communicating&quot;,&quot;Logger Online, Inverter Not Communicating&quot;,[]],[&quot;Logger Firmware Upgrade&quot;,&quot;Logger Firmware Upgrade&quot;,[]],[&quot;UNBINDING DATA LOGGER&quot;,&quot;UNBINDING DATA LOGGER&quot;,[]]]],[&quot;EPM Problem&quot;,&quot;EPM Problem&quot;,[[&quot;RS485 Fail&quot;,&quot;RS485 Fail&quot;,[]],[&quot;MeterCom Fail&quot;,&quot;MeterCom Fail&quot;,[]],[&quot;CT-Failsafe&quot;,&quot;CT-Failsafe&quot;,[]],[&quot;M-V Failsafe&quot;,&quot;M-V Failsafe&quot;,[]],[&quot;G100_OVI_PRO&quot;,&quot;G100_OVI_PRO&quot;,[]],[&quot;EPM Configuration&quot;,&quot;EPM Configuration&quot;,[]],[&quot;RS485 All Fail&quot;,&quot;RS485 All Fail&quot;,[]]]],[&quot;Monitoring Problem&quot;,&quot;Monitoring Problem&quot;,[[&quot;Account Issue&quot;,&quot;Account Issue&quot;,[]],[&quot;Change settings remotely&quot;,&quot;Change settings remotely&quot;,[]],[&quot;Communication Drops Constantly&quot;,&quot;Communication Drops Constantly&quot;,[]],[&quot;Configuration WIFI Stick&quot;,&quot;Configuration WIFI Stick&quot;,[]],[&quot;Discontinuous Data&quot;,&quot;Discontinuous Data&quot;,[]],[&quot;Data Inaccurate&quot;,&quot;Data Inaccurate&quot;,[]],[&quot;Datalogger won&#39;t initialize&quot;,&quot;Datalogger won&#39;t initialize&quot;,[]],[&quot;EPM RS485 Fail&quot;,&quot;EPM RS485 Fail&quot;,[]],[&quot;EPM Won&#39;t Initialize&quot;,&quot;EPM Won&#39;t Initialize&quot;,[]],[&quot;Faulty DRM&quot;,&quot;Faulty DRM&quot;,[]],[&quot;Firewall Issue&quot;,&quot;Firewall Issue&quot;,[]],[&quot;Inverter data not showing&quot;,&quot;Inverter data not showing&quot;,[]],[&quot;Logger Connection Failed&quot;,&quot;Logger Connection Failed&quot;,[]],[&quot;Lost INV Comms&quot;,&quot;Lost INV Comms&quot;,[]],[&quot;Lost Monitoring PIN&quot;,&quot;Lost Monitoring PIN&quot;,[]],[&quot;Meter Connection Failed&quot;,&quot;Meter Connection Failed&quot;,[]],[&quot;Migration Failed&quot;,&quot;Migration Failed&quot;,[]],[&quot;proxy_inverter_detected&quot;,&quot;proxy_inverter_detected&quot;,[]],[&quot;Password Reset&quot;,&quot;Password Reset&quot;,[]],[&quot;SIM-Unavailable&quot;,&quot;SIM-Unavailable&quot;,[]],[&quot;Configuration GPRS Stick&quot;,&quot;Configuration GPRS Stick&quot;,[]],[&quot;Configuration LAN Stick&quot;,&quot;Configuration LAN Stick&quot;,[]],[&quot;Frequent Offline/ Out of Configuration&quot;,&quot;Frequent Offline/ Out of Configuration&quot;,[]],[&quot;Forwarding&quot;,&quot;Forwarding&quot;,[]],[&quot;Data Logger Unbind&quot;,&quot;Data Logger Unbind&quot;,[]],[&quot;Data Logger Wi-Fi ID Not Detected&quot;,&quot;Data Logger Wi-Fi ID Not Detected&quot;,[]],[&quot;TOU-SCD&quot;,&quot;TOU-SCD&quot;,[]]]],[&quot;Meter Problem&quot;,&quot;Meter Problem&quot;,[[&quot;LCD Flickering&quot;,&quot;LCD Flickering&quot;,[]],[&quot;LCD Dead&quot;,&quot;LCD Dead&quot;,[]],[&quot;Zero Current Measurement&quot;,&quot;Zero Current Measurement&quot;,[]],[&quot;Abnormal Reading&quot;,&quot;Abnormal Reading&quot;,[[&quot;Voltage&quot;,&quot;Voltage&quot;],[&quot;Current&quot;,&quot;Current&quot;],[&quot;Voltage &amp; Current&quot;,&quot;Voltage &amp; Current&quot;],[&quot;Power&quot;,&quot;Power&quot;]]]]],[&quot;Installation Problem&quot;,&quot;Installation Problem&quot;,[[&quot;Bad DC Connections&quot;,&quot;Bad DC Connections&quot;,[]],[&quot;Battery Incorrectly Installed&quot;,&quot;Battery Incorrectly Installed&quot;,[]],[&quot;Burned AC Connections&quot;,&quot;Burned AC Connections&quot;,[]],[&quot;CT Incorrectly Installed&quot;,&quot;CT Incorrectly Installed&quot;,[]],[&quot;Incorrect Setting&quot;,&quot;Incorrect Setting&quot;,[]],[&quot;Grid Issue&quot;,&quot;Grid Issue&quot;,[]],[&quot;Reversed DC&quot;,&quot;Reversed DC&quot;,[]]]],[&quot;Spare Parts issue&quot;,&quot;Spare Parts issue&quot;,[[&quot;Spare Part Faulty&quot;,&quot;Spare Part Faulty&quot;,[]],[&quot;Spare Part Missing&quot;,&quot;Spare Part Missing&quot;,[]],[&quot;Spare Part not for Sale&quot;,&quot;Spare Part not for Sale&quot;,[]],[&quot;Meter Faulty&quot;,&quot;Meter Faulty&quot;,[]],[&quot;MET-COM-FAIL&quot;,&quot;MET-COM-FAIL&quot;,[]]]],[&quot;Shipping Issue&quot;,&quot;Shipping Issue&quot;,[[&quot;Missing Accessories&quot;,&quot;Missing Accessories&quot;,[]],[&quot;Inverter Damaged&quot;,&quot;Inverter Damaged&quot;,[]],[&quot;Packaging Damaged&quot;,&quot;Packaging Damaged&quot;,[]],[&quot;Deformed Housing&quot;,&quot;Deformed Housing&quot;,[]],[&quot;Incorrect Product&quot;,&quot;Incorrect Product&quot;,[]]]],[&quot;Paid Maintenance&quot;,&quot;Paid Maintenance&quot;,[[&quot;Paid Maintenance&quot;,&quot;Paid Maintenance&quot;,[]]]],[&quot;Battery issue&quot;,&quot;Battery issue&quot;,[[&quot;BMU fault&quot;,&quot;BMU fault&quot;,[]],[&quot;HighVolt-BMS&quot;,&quot;HighVolt-BMS&quot;,[]],[&quot;Battery Sleeping&quot;,&quot;Battery Sleeping&quot;,[]],[&quot;CAN not working&quot;,&quot;CAN not working&quot;,[]],[&quot;Paralleling issue&quot;,&quot;Paralleling issue&quot;,[]],[&quot;Set Battery Max SOC&quot;,&quot;Set Battery Max SOC&quot;,[]]]],[&quot;Other&quot;,&quot;Other&quot;,[[&quot;Request to add Fault&quot;,&quot;Request to add Fault&quot;,[]]]],[&quot;Business Return&quot;,&quot;Business Return&quot;,[]],[&quot;Lab Testing&quot;,&quot;Lab Testing&quot;,[[&quot;New Product Testing&quot;,&quot;New Product Testing&quot;,[]],[&quot;Inverter Testing&quot;,&quot;Inverter Testing&quot;,[]],[&quot;EPM Testing&quot;,&quot;EPM Testing&quot;,[]],[&quot;Datalogger Testing&quot;,&quot;Datalogger Testing&quot;,[]],[&quot;Meter/CT Testing&quot;,&quot;Meter/CT Testing&quot;,[]]]]]"
  	
    	data-selected-choices = "null"
  	
    	data-nested-levels = "[{&quot;id&quot;:44000018543,&quot;label&quot;:&quot;Failure Type&quot;,&quot;label_in_portal&quot;:&quot;Fault&quot;,&quot;name&quot;:&quot;cf_fault_1017310&quot;,&quot;level&quot;:2,&quot;field_type&quot;:&quot;nested_child&quot;},{&quot;id&quot;:44000046065,&quot;label&quot;:&quot;Failure Detail&quot;,&quot;label_in_portal&quot;:&quot;Failure Detail&quot;,&quot;name&quot;:&quot;cf_failure_detail_1017310&quot;,&quot;level&quot;:3,&quot;field_type&quot;:&quot;nested_child&quot;}]"
  	
    	data-placeholder = ""
  	
    	data-required-field = "false"
  	
  >
   
     <option value>Choose...</option>

<option  data-custom-properties='{"id": ""}' value="Inverter Problem">
          Inverter Problem
         </option>
       
         <option  data-custom-properties='{"id": ""}' value="Data Logger Problem">
          Data Logger Problem
         </option>
       
         <option  data-custom-properties='{"id": ""}' value="EPM Problem">
          EPM Problem
         </option>
       
         <option  data-custom-properties='{"id": ""}' value="Monitoring Problem">
          Monitoring Problem
         </option>
       
         <option  data-custom-properties='{"id": ""}' value="Meter Problem">
          Meter Problem
         </option>
       
         <option  data-custom-properties='{"id": ""}' value="Installation Problem">
          Installation Problem
         </option>
       
         <option  data-custom-properties='{"id": ""}' value="Spare Parts issue">
          Spare Parts issue
         </option>
       
         <option  data-custom-properties='{"id": ""}' value="Shipping Issue">
          Shipping Issue
         </option>
       
         <option  data-custom-properties='{"id": ""}' value="Paid Maintenance">
          Paid Maintenance
         </option>
       
         <option  data-custom-properties='{"id": ""}' value="Battery issue">
          Battery issue
         </option>
       
         <option  data-custom-properties='{"id": ""}' value="Other">
          Other
         </option>
       
         <option  data-custom-properties='{"id": ""}' value="Business Return">
          Business Return
         </option>
       
         <option  data-custom-properties='{"id": ""}' value="Lab Testing">
          Lab Testing
         </option>

</select>

<div class="form-group ">
	
		<label for="helpdesk_ticket_custom_field_cf_install_date_1017310" class=" form-label">
			Install Date
			
			
		</label>

<div class="form-group ">
	
		<label for="helpdesk_ticket_custom_field_cf_date_of_failure_1017310" class=" form-label">
			Date of Failure
			
			
		</label>

<div class="nested_field">
<div class="form-group ">
  <label for="helpdesk_ticket_custom_field_cf_battery_brand_1017310" class="form-label">
  	Battery Brand
		
    
  </label>

<select
  	class="form-control parent_field nested_select_field choices "
  	id="helpdesk_ticket_custom_field_cf_battery_brand_1017310"
  	name="helpdesk_ticket[custom_field][cf_battery_brand_1017310]"
  	
  	
    
    	data-nested-choices = "[[&quot;Pylon&quot;,&quot;Pylon&quot;,[[&quot;US2000&quot;,&quot;US2000&quot;,[]],[&quot;US2000B&quot;,&quot;US2000B&quot;,[]],[&quot;US2000C&quot;,&quot;US2000C&quot;,[]],[&quot;US3000A&quot;,&quot;US3000A&quot;,[]],[&quot;US3000C&quot;,&quot;US3000C&quot;,[]],[&quot;Force L1&quot;,&quot;Force L1&quot;,[]],[&quot;Force L2&quot;,&quot;Force L2&quot;,[]],[&quot;UP5000&quot;,&quot;UP5000&quot;,[]],[&quot;Force H1 (HV)&quot;,&quot;Force H1 (HV)&quot;,[]],[&quot;Force H2 (HV)&quot;,&quot;Force H2 (HV)&quot;,[]],[&quot;Force H3 (HV)&quot;,&quot;Force H3 (HV)&quot;,[]],[&quot;M1&quot;,&quot;M1&quot;,[]]]],[&quot;PureDrive&quot;,&quot;PureDrive&quot;,[[&quot;PureStorage I&quot;,&quot;PureStorage I&quot;,[]],[&quot;PureStorage II&quot;,&quot;PureStorage II&quot;,[]]]],[&quot;Weco&quot;,&quot;Weco&quot;,[[&quot;5K3&quot;,&quot;5K3&quot;,[]],[&quot;5K3-R20&quot;,&quot;5K3-R20&quot;,[]]]],[&quot;BYD&quot;,&quot;BYD&quot;,[[&quot;LVL&quot;,&quot;LVL&quot;,[]],[&quot;LVS&quot;,&quot;LVS&quot;,[]],[&quot;HVL&quot;,&quot;HVL&quot;,[]],[&quot;HVS&quot;,&quot;HVS&quot;,[]]]],[&quot;Fox ESS&quot;,&quot;Fox ESS&quot;,[[&quot;LV5200&quot;,&quot;LV5200&quot;,[]]]],[&quot;LG Chem&quot;,&quot;LG Chem&quot;,[[&quot;RESU3.3&quot;,&quot;RESU3.3&quot;,[]],[&quot;RESU6.5&quot;,&quot;RESU6.5&quot;,[]],[&quot;RESU10&quot;,&quot;RESU10&quot;,[]],[&quot;RESU13&quot;,&quot;RESU13&quot;,[]]]],[&quot;Dyness&quot;,&quot;Dyness&quot;,[[&quot;B4850&quot;,&quot;B4850&quot;,[]],[&quot;PowerDepot H2.5&quot;,&quot;PowerDepot H2.5&quot;,[]],[&quot;PowerDepot H5.0&quot;,&quot;PowerDepot H5.0&quot;,[]],[&quot;PowerBox F-7.5&quot;,&quot;PowerBox F-7.5&quot;,[]],[&quot;PowerBox F-10.0&quot;,&quot;PowerBox F-10.0&quot;,[]],[&quot;B48100&quot;,&quot;B48100&quot;,[]]]],[&quot;Kodak&quot;,&quot;Kodak&quot;,[[&quot;FL5.2&quot;,&quot;FL5.2&quot;,[]]]],[&quot;Aoboet&quot;,&quot;Aoboet&quot;,[]],[&quot;Dowell&quot;,&quot;Dowell&quot;,[]],[&quot;No Battery&quot;,&quot;No Battery&quot;,[]],[&quot;UZ Energy&quot;,&quot;UZ Energy&quot;,[]],[&quot;Kodal&quot;,&quot;Kodal&quot;,[[&quot;FL5.2&quot;,&quot;FL5.2&quot;,[]]]],[&quot;Freedom Won&quot;,&quot;Freedom Won&quot;,[[&quot;Freedom Won Lite&quot;,&quot;Freedom Won Lite&quot;,[]]]],[&quot;Uhome Smart&quot;,&quot;Uhome Smart&quot;,[[&quot;Uhome-LFP 2400/2500/5000&quot;,&quot;Uhome-LFP 2400/2500/5000&quot;,[]],[&quot;Uhome-LFP 5120M/10240M&quot;,&quot;Uhome-LFP 5120M/10240M&quot;,[]],[&quot;Uhome-LFP 5/5.8/10kWh LV&quot;,&quot;Uhome-LFP 5/5.8/10kWh LV&quot;,[]]]],[&quot;Duracell&quot;,&quot;Duracell&quot;,[[&quot;DURACELL 5+&quot;,&quot;DURACELL 5+&quot;,[]]]],[&quot;Haier&quot;,&quot;Haier&quot;,[[&quot;HLS-1X5/10/15/20K&quot;,&quot;HLS-1X5/10/15/20K&quot;,[]],[&quot;HLR-1X5/10/15/20K&quot;,&quot;HLR-1X5/10/15/20K&quot;,[]],[&quot;B051100P03-H&quot;,&quot;B051100P03-H&quot;,[]],[&quot;Ampace R-P48128EDB1/R SP-5000L R-&quot;,&quot;Ampace R-P48128EDB1/R SP-5000L R-&quot;,[]]]],[&quot;Sunwoda&quot;,&quot;Sunwoda&quot;,[[&quot;Atrix-5/10/15/20&quot;,&quot;Atrix-5/10/15/20&quot;,[]],[&quot;Atrix basic&quot;,&quot;Atrix basic&quot;,[]],[&quot;B051100P02&quot;,&quot;B051100P02&quot;,[]],[&quot;SunESS-5/10/15/20&quot;,&quot;SunESS-5/10/15/20&quot;,[]],[&quot;B051100P03&quot;,&quot;B051100P03&quot;,[]],[&quot;MonaWall 5&quot;,&quot;MonaWall 5&quot;,[]]]]]"
  	
    	data-selected-choices = "null"
  	
    	data-nested-levels = "[{&quot;id&quot;:44000022102,&quot;label&quot;:&quot;Battery Model&quot;,&quot;label_in_portal&quot;:&quot;Battery Model&quot;,&quot;name&quot;:&quot;cf_battery_model_1017310&quot;,&quot;level&quot;:2,&quot;field_type&quot;:&quot;nested_child&quot;}]"
  	
    	data-placeholder = ""
  	
    	data-required-field = "false"
  	
  >
   
     <option value>Choose...</option>

<option  data-custom-properties='{"id": ""}' value="Pylon">
          Pylon
         </option>
       
         <option  data-custom-properties='{"id": ""}' value="PureDrive">
          PureDrive
         </option>
       
         <option  data-custom-properties='{"id": ""}' value="Weco">
          Weco
         </option>
       
         <option  data-custom-properties='{"id": ""}' value="BYD">
          BYD
         </option>
       
         <option  data-custom-properties='{"id": ""}' value="Fox ESS">
          Fox ESS
         </option>
       
         <option  data-custom-properties='{"id": ""}' value="LG Chem">
          LG Chem
         </option>
       
         <option  data-custom-properties='{"id": ""}' value="Dyness">
          Dyness
         </option>
       
         <option  data-custom-properties='{"id": ""}' value="Kodak">
          Kodak
         </option>
       
         <option  data-custom-properties='{"id": ""}' value="Aoboet">
          Aoboet
         </option>
       
         <option  data-custom-properties='{"id": ""}' value="Dowell">
          Dowell
         </option>
       
         <option  data-custom-properties='{"id": ""}' value="No Battery">
          No Battery
         </option>
       
         <option  data-custom-properties='{"id": ""}' value="UZ Energy">
          UZ Energy
         </option>
       
         <option  data-custom-properties='{"id": ""}' value="Kodal">
          Kodal
         </option>
       
         <option  data-custom-properties='{"id": ""}' value="Freedom Won">
          Freedom Won
         </option>
       
         <option  data-custom-properties='{"id": ""}' value="Uhome Smart">
          Uhome Smart
         </option>
       
         <option  data-custom-properties='{"id": ""}' value="Duracell">
          Duracell
         </option>
       
         <option  data-custom-properties='{"id": ""}' value="Haier">
          Haier
         </option>
       
         <option  data-custom-properties='{"id": ""}' value="Sunwoda">
          Sunwoda
         </option>

</select>

<div class="form-group  helpdesk_ticket_custom_field_cf_hmi_version_1017310">
    <label for="helpdesk_ticket_custom_field_cf_hmi_version_1017310" class=" form-label">
    	HMI Version Original
	  	
      
    </label>

<option value>Choose...</option>

<option  data-custom-properties='{"id": "{"data-id"=>2043002223029}"}'value="02">
            02
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002193030}"}'value="03">
            03
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002322429}"}'value="04">
            04
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002192974}"}'value="05">
            05
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002440432}"}'value="07">
            07
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002440433}"}'value="08">
            08
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002833250}"}'value="10">
            10
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002833251}"}'value="11">
            11
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002192966}"}'value="0A">
            0A
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002710758}"}'value="0B">
            0B
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002710759}"}'value="0C">
            0C
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002612824}"}'value="0D">
            0D
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002710760}"}'value="0E">
            0E
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002612825}"}'value="0F">
            0F
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002235382}"}'value="13">
            13
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002201521}"}'value="14">
            14
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002183003}"}'value="16">
            16
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002183004}"}'value="17">
            17
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002192970}"}'value="19">
            19
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002192969}"}'value="1A">
            1A
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002192972}"}'value="1D">
            1D
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002193026}"}'value="22">
            22
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002230431}"}'value="25">
            25
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002246695}"}'value="27">
            27
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002192975}"}'value="2A">
            2A
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002248717}"}'value="2B">
            2B
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002183001}"}'value="2C">
            2C
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002259910}"}'value="2F">
            2F
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002440434}"}'value="33">
            33
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002440435}"}'value="34">
            34
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002612826}"}'value="35">
            35
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002612827}"}'value="36">
            36
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002612828}"}'value="37">
            37
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002612830}"}'value="38">
            38
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002612829}"}'value="39">
            39
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002710761}"}'value="3A">
            3A
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002710762}"}'value="3B">
            3B
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002710763}"}'value="3C">
            3C
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002710764}"}'value="3D">
            3D
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002230435}"}'value="3E">
            3E
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002192967}"}'value="3F">
            3F
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002192965}"}'value="40">
            40
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002192971}"}'value="43">
            43
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002192960}"}'value="63">
            63
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002183002}"}'value="7F">
            7F
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002192989}"}'value="FA">
            FA
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002192973}"}'value="FB">
            FB
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002192968}"}'value="FD">
            FD
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002192961}"}'value="FF">
            FF
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002833599}"}'value="C2">
            C2
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002837098}"}'value="A1">
            A1
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002840159}"}'value="06">
            06
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002845090}"}'value="A2">
            A2
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002849064}"}'value="32">
            32
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002862890}"}'value="E1">
            E1
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002886351}"}'value="42">
            42
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002899078}"}'value="09">
            09
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002903667}"}'value="12">
            12
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002903707}"}'value="B3">
            B3
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002910631}"}'value="B0">
            B0
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002921256}"}'value="45">
            45
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002931636}"}'value="47">
            47
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002943276}"}'value="44">
            44
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002966164}"}'value="B9">
            B9
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002966460}"}'value="41">
            41
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002982060}"}'value="C0">
            C0
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002982067}"}'value="B1">
            B1
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002985319}"}'value="C4">
            C4
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003016802}"}'value="B8">
            B8
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003029628}"}'value="18">
            18
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003033760}"}'value="B7">
            B7
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003039764}"}'value="15">
            15
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003066410}"}'value="BB">
            BB
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003090584}"}'value="46">
            46
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003114030}"}'value="180F">
            180F
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003115530}"}'value="49">
            49
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003128801}"}'value="4A">
            4A
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003139537}"}'value="4A05">
            4A05
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003154402}"}'value="4A04">
            4A04
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003178092}"}'value="75">
            75
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003217992}"}'value="0B11">
            0B11
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003217993}"}'value="1009">
            1009
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003217994}"}'value="1107">
            1107
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003260829}"}'value="1A0C">
            1A0C
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003272652}"}'value="0F0A">
            0F0A
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003272653}"}'value="1208">
            1208
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003274810}"}'value="040D">
            040D
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003275621}"}'value="1908">
            1908
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003275622}"}'value="4C65">
            4C65
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003275623}"}'value="1A06">
            1A06
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003275624}"}'value="0406">
            0406
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003282104}"}'value="1308">
            1308
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003288397}"}'value="1406">
            1406
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003289151}"}'value="4D07">
            4D07
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003294340}"}'value="1F">
            1F
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003294341}"}'value="0305">
            0305
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003294342}"}'value="040B">
            040B
          </option>

</select>

<div class="form-group  helpdesk_ticket_custom_field_cf_hmi_version_updated_1017310">
    <label for="helpdesk_ticket_custom_field_cf_hmi_version_updated_1017310" class=" form-label">
    	HMI version Updated
	  	
      
    </label>

<option value>Choose...</option>

<option  data-custom-properties='{"id": "{"data-id"=>2043002192976}"}'value="05">
            05
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002710765}"}'value="06">
            06
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002440436}"}'value="07">
            07
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002440437}"}'value="08">
            08
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002710766}"}'value="09">
            09
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002192977}"}'value="0A">
            0A
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002710767}"}'value="0B">
            0B
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002710768}"}'value="0C">
            0C
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002612831}"}'value="0D">
            0D
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002710769}"}'value="0E">
            0E
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002612832}"}'value="0F">
            0F
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002235383}"}'value="13">
            13
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002201522}"}'value="14">
            14
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002183008}"}'value="15">
            15
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002183005}"}'value="16">
            16
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002183006}"}'value="17">
            17
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002192978}"}'value="19">
            19
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002192979}"}'value="1A">
            1A
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002192980}"}'value="1D">
            1D
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002193027}"}'value="22">
            22
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002230432}"}'value="25">
            25
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002246696}"}'value="27">
            27
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002192981}"}'value="2A">
            2A
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002248718}"}'value="2B">
            2B
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002192982}"}'value="2C">
            2C
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002259914}"}'value="2F">
            2F
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002440438}"}'value="33">
            33
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002440439}"}'value="34">
            34
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002612833}"}'value="35">
            35
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002612834}"}'value="36">
            36
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002612835}"}'value="37">
            37
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002612836}"}'value="38">
            38
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002710770}"}'value="39">
            39
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002710771}"}'value="3A">
            3A
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002710772}"}'value="3B">
            3B
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002710773}"}'value="3C">
            3C
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002710774}"}'value="3D">
            3D
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002230436}"}'value="3E">
            3E
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002192983}"}'value="3F">
            3F
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002192984}"}'value="40">
            40
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002192985}"}'value="43">
            43
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002192986}"}'value="63">
            63
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002192987}"}'value="7F">
            7F
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002192964}"}'value="FA">
            FA
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002192988}"}'value="FB">
            FB
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002192963}"}'value="FD">
            FD
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002183007}"}'value="FF">
            FF
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002837096}"}'value="A2">
            A2
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002837097}"}'value="A1">
            A1
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002853397}"}'value="42">
            42
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002854278}"}'value="10">
            10
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002880489}"}'value="44">
            44
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002889047}"}'value="12">
            12
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002903708}"}'value="B3">
            B3
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002917541}"}'value="A3">
            A3
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002921255}"}'value="45">
            45
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002931635}"}'value="47">
            47
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002966165}"}'value="B9">
            B9
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002982061}"}'value="C0">
            C0
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002982068}"}'value="B1">
            B1
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002985320}"}'value="C4">
            C4
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003016801}"}'value="B8">
            B8
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003029629}"}'value="18">
            18
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003033761}"}'value="B7">
            B7
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003066411}"}'value="BB">
            BB
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003114029}"}'value="180F">
            180F
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003124577}"}'value="49">
            49
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003128802}"}'value="4A">
            4A
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003139538}"}'value="4A05">
            4A05
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003154403}"}'value="4A04">
            4A04
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003217995}"}'value="0B11">
            0B11
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003217996}"}'value="1009">
            1009
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003217997}"}'value="1107">
            1107
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003260830}"}'value="1A0C">
            1A0C
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003272654}"}'value="0F0A">
            0F0A
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003272655}"}'value="1208">
            1208
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003274811}"}'value="040D">
            040D
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003275625}"}'value="1908">
            1908
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003275626}"}'value="4C65">
            4C65
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003275627}"}'value="1A06">
            1A06
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003275628}"}'value="0406">
            0406
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003282105}"}'value="1308">
            1308
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003288398}"}'value="1406">
            1406
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003289152}"}'value="4D07">
            4D07
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003294343}"}'value="1F">
            1F
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003294344}"}'value="0305">
            0305
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003294345}"}'value="040B">
            040B
          </option>

</select>

<div class="form-group  helpdesk_ticket_custom_field_cf_dsp_version_original_1017310">
    <label for="helpdesk_ticket_custom_field_cf_dsp_version_original_1017310" class=" form-label">
    	DSP Version Original
	  	
      
    </label>

<option value>Choose...</option>

<option  data-custom-properties='{"id": "{"data-id"=>2043002340681}"}'value="05">
            05
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002340682}"}'value="06">
            06
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002235384}"}'value="10">
            10
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002201523}"}'value="11">
            11
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002193028}"}'value="12">
            12
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002193031}"}'value="17">
            17
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002192990}"}'value="18">
            18
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002248719}"}'value="1A">
            1A
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002259915}"}'value="1B">
            1B
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002192991}"}'value="1C">
            1C
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002192992}"}'value="1D">
            1D
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002230433}"}'value="25">
            25
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002192993}"}'value="27">
            27
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002201552}"}'value="28">
            28
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002223607}"}'value="29">
            29
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002192994}"}'value="2A">
            2A
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002192995}"}'value="2B">
            2B
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002223608}"}'value="2C">
            2C
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002192996}"}'value="2E">
            2E
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002183009}"}'value="37">
            37
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002192997}"}'value="3A">
            3A
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002183011}"}'value="89">
            89
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002183010}"}'value="D1">
            D1
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002192998}"}'value="FB">
            FB
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002833252}"}'value="0A">
            0A
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002833565}"}'value="0D">
            0D
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002833600}"}'value="7A">
            7A
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002833855}"}'value="0B">
            0B
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002838535}"}'value="30">
            30
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002838912}"}'value="35">
            35
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002838934}"}'value="32">
            32
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002839722}"}'value="26">
            26
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002839724}"}'value="7B">
            7B
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002840136}"}'value="22">
            22
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002840148}"}'value="3C">
            3C
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002840160}"}'value="34">
            34
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002840172}"}'value="1F">
            1F
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002840445}"}'value="0E">
            0E
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002840563}"}'value="3B">
            3B
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002845431}"}'value="0C">
            0C
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002845442}"}'value="B2">
            B2
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002848143}"}'value="33">
            33
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002849065}"}'value="F0">
            F0
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002851446}"}'value="09">
            09
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002862897}"}'value="39">
            39
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002863945}"}'value="3F">
            3F
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002871190}"}'value="3D">
            3D
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002876595}"}'value="B0">
            B0
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002879534}"}'value="31">
            31
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002892888}"}'value="40">
            40
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002895286}"}'value="38">
            38
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002899349}"}'value="24">
            24
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002903668}"}'value="3E">
            3E
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002921258}"}'value="42">
            42
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002931637}"}'value="44">
            44
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002943277}"}'value="E1">
            E1
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002991291}"}'value="13">
            13
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003016792}"}'value="AF">
            AF
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003029630}"}'value="14">
            14
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003083778}"}'value="45">
            45
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003090585}"}'value="43">
            43
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003108913}"}'value="AB">
            AB
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003124790}"}'value="02">
            02
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003126759}"}'value="48">
            48
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003128803}"}'value="4C">
            4C
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003128805}"}'value="4A">
            4A
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003174789}"}'value="4C02">
            4C02
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003174791}"}'value="4E00">
            4E00
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003217998}"}'value="0266">
            0266
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003217999}"}'value="0406">
            0406
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003234616}"}'value="15">
            15
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003260833}"}'value="1A06">
            1A06
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003272656}"}'value="0274">
            0274
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003272657}"}'value="0607">
            0607
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003274812}"}'value="03">
            03
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003274813}"}'value="0408">
            0408
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003275629}"}'value="5002">
            5002
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003275630}"}'value="4008">
            4008
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003275631}"}'value="1A03">
            1A03
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003275632}"}'value="0405">
            0405
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003282106}"}'value="0605">
            0605
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003282108}"}'value="0706">
            0706
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003288399}"}'value="0805">
            0805
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003289153}"}'value="5108">
            5108
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003294346}"}'value="4065">
            4065
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003294347}"}'value="0F">
            0F
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003294348}"}'value="0504">
            0504
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003294349}"}'value="0412">
            0412
          </option>

</select>

<div class="form-group  helpdesk_ticket_custom_field_cf_dsp_version_updated_1017310">
    <label for="helpdesk_ticket_custom_field_cf_dsp_version_updated_1017310" class=" form-label">
    	DSP Version Updated
	  	
      
    </label>

<option value>Choose...</option>

<option  data-custom-properties='{"id": "{"data-id"=>2043002235385}"}'value="10">
            10
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002201524}"}'value="11">
            11
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002193029}"}'value="12">
            12
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002192999}"}'value="18">
            18
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002248720}"}'value="1A">
            1A
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002259917}"}'value="1B">
            1B
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002193000}"}'value="1C">
            1C
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002193001}"}'value="1D">
            1D
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002230434}"}'value="25">
            25
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002193002}"}'value="27">
            27
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002201553}"}'value="28">
            28
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002223609}"}'value="29">
            29
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002193003}"}'value="2A">
            2A
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002193004}"}'value="2B">
            2B
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002223610}"}'value="2C">
            2C
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002193005}"}'value="2E">
            2E
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002193006}"}'value="37">
            37
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002193007}"}'value="3A">
            3A
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002193008}"}'value="89">
            89
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002193009}"}'value="D1">
            D1
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002193010}"}'value="FB">
            FB
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002840139}"}'value="3B">
            3B
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002845427}"}'value="B0">
            B0
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002847360}"}'value="3F">
            3F
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002847445}"}'value="B2">
            B2
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002847612}"}'value="32">
            32
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002858951}"}'value="3D">
            3D
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002889046}"}'value="40">
            40
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002889071}"}'value="3C">
            3C
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002902637}"}'value="31">
            31
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002903118}"}'value="3E">
            3E
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002921259}"}'value="42">
            42
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002931638}"}'value="44">
            44
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002991292}"}'value="13">
            13
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003016793}"}'value="AF">
            AF
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003029631}"}'value="17">
            17
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003029632}"}'value="14">
            14
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003046784}"}'value="A4">
            A4
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003083779}"}'value="45">
            45
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003093110}"}'value="0B">
            0B
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003108914}"}'value="AB">
            AB
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003126760}"}'value="48">
            48
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003128804}"}'value="4C">
            4C
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003174790}"}'value="4C02">
            4C02
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003174792}"}'value="4E00">
            4E00
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003218000}"}'value="0266">
            0266
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003218001}"}'value="0406">
            0406
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003260834}"}'value="1A06">
            1A06
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003272658}"}'value="0274">
            0274
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003272659}"}'value="0607">
            0607
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003274814}"}'value="0408">
            0408
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003275633}"}'value="5002">
            5002
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003275634}"}'value="4008">
            4008
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003275635}"}'value="1A03">
            1A03
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003275636}"}'value="0405">
            0405
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003282107}"}'value="0605">
            0605
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003282109}"}'value="0706">
            0706
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003288400}"}'value="0805">
            0805
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003289154}"}'value="5108">
            5108
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003294350}"}'value="4065">
            4065
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003294351}"}'value="0F">
            0F
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003294352}"}'value="0504">
            0504
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043003294353}"}'value="0412">
            0412
          </option>

</select>

<div class="form-group  helpdesk_ticket_custom_field_cf_fault_frequency_1017310">
    <label for="helpdesk_ticket_custom_field_cf_fault_frequency_1017310" class=" form-label">
    	Fault Frequency
	  	
      
    </label>

<option value>Choose...</option>

<option  data-custom-properties='{"id": "{"data-id"=>2043002183017}"}'value="Constant">
            Constant
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002183018}"}'value="Frequent">
            Frequent
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002183019}"}'value="Daily">
            Daily
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002183020}"}'value="Weekly">
            Weekly
          </option>

</select>

<div class="form-group  helpdesk_ticket_custom_field_cf_grid_standard_1017310">
    <label for="helpdesk_ticket_custom_field_cf_grid_standard_1017310" class=" form-label">
    	Grid Standard
	  	
      
    </label>

<option value>Choose...</option>

<option  data-custom-properties='{"id": "{"data-id"=>2043002183025}"}'value="AS4777-02">
            AS4777-02
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002183026}"}'value="AS4777-15">
            AS4777-15
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002183031}"}'value="C10/11">
            C10/11
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002183028}"}'value="CQC380A">
            CQC380A
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002183048}"}'value="EN50438 DK">
            EN50438 DK
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002183049}"}'value="EN50438 IE">
            EN50438 IE
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002183050}"}'value="EN50438 NL">
            EN50438 NL
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002183027}"}'value="ENEL">
            ENEL
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002183022}"}'value="G59/3">
            G59/3
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002183047}"}'value="G83/2">
            G83/2
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002183023}"}'value="G99">
            G99
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002221440}"}'value="GNC">
            GNC
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002221439}"}'value="IEC61727L">
            IEC61727L
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002183046}"}'value="MEX-CFE">
            MEX-CFE
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002183045}"}'value="UL-208V">
            UL-208V
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002183043}"}'value="UL-208V-A">
            UL-208V-A
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002183044}"}'value="UL-240V">
            UL-240V
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002183042}"}'value="UL-240V-A">
            UL-240V-A
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002183029}"}'value="UL-380V">
            UL-380V
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002183030}"}'value="UL-480V">
            UL-480V
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002183038}"}'value="UL-600V">
            UL-600V
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002183040}"}'value="UL-800V">
            UL-800V
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002183032}"}'value="USER-DEF">
            USER-DEF
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002183024}"}'value="VDEO126">
            VDEO126
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002183041}"}'value="VDE4105">
            VDE4105
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002967053}"}'value="CEA 800">
            CEA 800
          </option>

</select>

<div class="form-group ">
  
		<label for="helpdesk_ticket_custom_field_cf_dcv_mppts_1017310" class="form-label">
			DCV MPPT measurements (ex. mppt1, string1 +600v / mppt1, string2, etc) +600v)
			
			
		</label>

<textarea
  	class="form-control section-field"
  	id="helpdesk_ticket_custom_field_cf_dcv_mppts_1017310"
  	name="helpdesk_ticket[custom_field][cf_dcv_mppts_1017310]"
    rows="6"
    cols=""
  	
  	
		placeholder=""
    
  >&lt/textarea&gt

<div class="form-group ">
  
		<label for="helpdesk_ticket_custom_field_cf_ac_measurements_1017310" class="form-label">
			AC measurements (L1-GND, L2-GND, L3-GND, etc)
			
			
		</label>

<textarea
  	class="form-control section-field"
  	id="helpdesk_ticket_custom_field_cf_ac_measurements_1017310"
  	name="helpdesk_ticket[custom_field][cf_ac_measurements_1017310]"
    rows="6"
    cols=""
  	
  	
		placeholder=""
    
  >&lt/textarea&gt

<div class="form-group ">
	
		<label for="helpdesk_ticket_custom_field_cf_customer_name_1017310" class=" form-label">
			Customer Name
			
			
		</label>

<div class="form-group ">
	
		<label for="helpdesk_ticket_custom_field_cf_customer_address_1017310" class=" form-label">
			Customer Address
			
			
		</label>

<div class="form-group ">
	
		<label for="helpdesk_ticket_custom_field_cf_phone_number_1017310" class=" form-label">
			Phone Number
			
			
		</label>

<div class="form-group ">
	
		<label for="helpdesk_ticket_custom_field_cf_install_date_1017310" class=" form-label">
			Install Date
			
			
		</label>

<div class="nested_field">
<div class="form-group ">
  <label for="helpdesk_ticket_custom_field_cf_fault_category_1017310" class="form-label">
  	Fault Category
		
    
  </label>

</select>

<div class="form-group ">
	
		<label for="helpdesk_ticket_custom_field_cf_date_of_failure_1017310" class=" form-label">
			Date of Failure
			
			
		</label>

<div class="form-group ">
	
		<label for="helpdesk_ticket_custom_field_cf_me_distributor_name_1017310" class=" form-label">
			ME  Region Distributor Name
			
			
		</label>

<div class="form-group  helpdesk_ticket_custom_field_cf_will_accept_new_model_1017310">
    <label for="helpdesk_ticket_custom_field_cf_will_accept_new_model_1017310" class=" form-label">
    	Will Accept New Model?
	  	
      
    </label>

<option value>Choose...</option>

<option  data-custom-properties='{"id": "{"data-id"=>2043002202508}"}'value="Yes">
            Yes
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>2043002202509}"}'value="No">
            No
          </option>

</select>

<option value>Choose...</option>

</select>

<option value>Choose...</option>

</select>

<option value>Choose...</option>

</select>

<option value>Choose...</option>

</select>

<div class="form-group ">
	
		<label for="helpdesk_ticket_custom_field_cf_company_name906231_1017310" class=" form-label">
			Business Name
			
			
		</label>

<div class="form-group ">
	
		<label for="helpdesk_ticket_custom_field_cf_business_address_1017310" class=" form-label">
			Business Address
			
			
		</label>

<div class="form-group ">
	
		<label for="helpdesk_ticket_custom_field_cf_shipping_contact_name_1017310" class=" form-label">
			Shipping Contact Name
			
			
		</label>

<div class="form-group ">
	
		<label for="helpdesk_ticket_custom_field_cf_shipping_phone_number_1017310" class=" form-label">
			Shipping Phone Number
			
			
		</label>

<div class="form-group ">
	
		<label for="helpdesk_ticket_custom_field_cf_shipping_email_1017310" class=" form-label">
			Shipping Email
			
			
		</label>

<div class="form-group ">
  
		<label for="helpdesk_ticket_custom_field_cf_shipping_address_1017310" class="form-label">
			Street & No.
			
			
		</label>

<textarea
  	class="form-control section-field"
  	id="helpdesk_ticket_custom_field_cf_shipping_address_1017310"
  	name="helpdesk_ticket[custom_field][cf_shipping_address_1017310]"
    rows="6"
    cols=""
  	
  	
		placeholder=""
    
  >&lt/textarea&gt

<div class="form-group ">
	
		<label for="helpdesk_ticket_custom_field_cf_county_1017310" class=" form-label">
			County
			
			
		</label>

<div class="form-group ">
  
		<label for="helpdesk_ticket_custom_field_cf_pickup_address_1017310" class="form-label">
			Pick-up address
			
			
		</label>

<textarea
  	class="form-control section-field"
  	id="helpdesk_ticket_custom_field_cf_pickup_address_1017310"
  	name="helpdesk_ticket[custom_field][cf_pickup_address_1017310]"
    rows="6"
    cols=""
  	
  	
		placeholder=""
    
  >&lt/textarea&gt

<div class="nested_field">
<div class="form-group ">
  <label for="helpdesk_ticket_custom_field_cf_fault_category_1017310" class="form-label">
  	Fault Category
		
    
  </label>

</select>

<div class="form-group ">
	
		<label for="helpdesk_ticket_custom_field_cf_company_name906231_1017310" class=" form-label">
			Business Name
			
			
		</label>

<div class="form-group ">
	
		<label for="helpdesk_ticket_custom_field_cf_business_address_1017310" class=" form-label">
			Business Address
			
			
		</label>

<div class="form-group ">
	
		<label for="helpdesk_ticket_custom_field_cf_shipping_contact_name_1017310" class=" form-label">
			Shipping Contact Name
			
			
		</label>

<div class="form-group ">
	
		<label for="helpdesk_ticket_custom_field_cf_shipping_phone_number_1017310" class=" form-label">
			Shipping Phone Number
			
			
		</label>

<div class="form-group ">
	
		<label for="helpdesk_ticket_custom_field_cf_shipping_email_1017310" class=" form-label">
			Shipping Email
			
			
		</label>

<div class="form-group ">
  
		<label for="helpdesk_ticket_custom_field_cf_shipping_address_1017310" class="form-label">
			Street & No.
			
			
		</label>

<div class="form-group ">
	
		<label for="helpdesk_ticket_custom_field_cf_county_1017310" class=" form-label">
			County
			
			
		</label>

<div class="form-group ">
	
		<label for="helpdesk_ticket_custom_field_cf_requested_commissioning_date_1017310" class=" form-label">
			Requested Commissioning Date
			
			
		</label>

<div class="form-group ">
	
		<label for="helpdesk_ticket_custom_field_cf_plant_capacity_1017310" class=" form-label">
			Plant Capacity
			
			
		</label>

<div class="form-group ">
	
		<label for="helpdesk_ticket_custom_field_cf_total_number_of_inverters_1017310" class=" form-label">
			Total Number of Inverters
			
			
		</label>

<div class="form-group ">
	
		<label for="helpdesk_ticket_custom_field_cf_inverter_models_1017310" class=" form-label">
			Inverter Model(s)
			
				<span class="fw-asterisk">*</span>
			
			
		</label>

<div class="form-group ">
	
		<label for="helpdesk_ticket_custom_field_cf_plant_name_1017310" class=" form-label">
			Plant Name
			
				<span class="fw-asterisk">*</span>
			
			
		</label>

<div class="form-group ">
	
		<label for="helpdesk_ticket_custom_field_cf_site_address_1017310" class=" form-label">
			Site Address
			
			
		</label>

<div class="form-group ">
	
		<label for="helpdesk_ticket_custom_field_cf_email_1017310" class=" form-label">
			Soliscloud Director Email
			
				<span class="fw-asterisk">*</span>
			
			
		</label>

<div class="nested_field">
<div class="form-group ">
  <label for="helpdesk_ticket_custom_field_cf_fault_category_1017310" class="form-label">
  	Fault Category
		
    
  </label>

</select>

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