Modified on Wed, 23 Oct 2019 at 10:53 AM

1.  Get the basic information:

     Model,  serial number, error code,  how often the error happens,  installation & commissioning date, 

2.  Other steps to be taken:


    2.1.    Restart and check. If the inverter can back to normally working, case over. If not, please move to the next step.

    2.2.    Contact after-sales people of Ginlong.  Please provide the Model and its serial number to them at the same time.

Solis HQ:;

Solis USA:;

Solis Europe:;

Solis India:;

Solis Brazil:;

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